Terms and Conditions
We thank you for choosing Ishka Health and Well Being Pvt Ltd (www.ishkaayurveda.com) for better health and healthcare products. Whilst we encourage our guests to avail of our services during weekdays as our weekends tend to get very busy, we welcome your bookings any time of your convenience subject to the following terms.
These terms have become necessary to ensure that guests wanting a particular time slot are not disadvantaged by those who have made a booking for that time slot and do not cancel or turn up for their scheduled appointments on time.
Refund and Cancellation Policy
- customer can cancel the appointment within 1 hour if he/she wishes to. And in the case of a customer request for a refund, it will be processed through the same mode within 10 working days.
SECURE ONLINE PAYMENTS
The visitor on our website please take a note that your name, email address and other personal information submitted on our website may be stored with us and may also appear on the website. Like other platforms our server log files also receives general information such as IP address of the visitor, cookie etc. For the financial transactions by credit card Ishka Health and Well Being Pvt Ltd uses a 3rd party secure payment gateway provided by “Razorpay” and the credit card details are ‘not stored’ with Ishka Health and Well Being Pvt Ltd, instead the information is securely stored and encrypted with Visa/MasterCard.
We use ‘Cookies’ to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. ‘Cookies’ are tiny text files which our Website places on your computer’s hard drive to store information about your shopping session and to identify your computer.
Be on Time
- Please arrive at least ten minutes before your scheduled appointment time in order to ensure a full Ayurveda therapy session. Regretfully, late arrival will result in reduced treatment time but full charges will apply.
- To maximise the benefits of Rejuvenative therapies, bathing is not recommended immediately thereafter. We recommend that you plan to take bath 1 or more hours after the the therapy.